Gaming is about fun, excitement, and entertainment — not stress or harm. l89 y helps you play in a healthy, mindful way. Find all our responsible gaming tools and information right here.
At l89 y, we believe responsible play is more than following rules — it's a mindset. Enjoy the fun in gaming, but never let it come at the expense of your family, work, or financial wellbeing.
We've put together a set of tools and resources to help every member on our platform play safely and mindfully. You set your own limits — l89 y simply respects those decisions and supports you along the way.
Responsible gaming means deciding for yourself when to play, how long to play, and how much to spend — and sticking to those decisions. l89 y is by your side every step of the way.
L89 y is strictly for individuals aged 18 and above. Opening an account for anyone under 18 is completely prohibited.
L89 y offers a full suite of powerful responsible gaming tools. Use them to stay in control of your own gaming experience.
Decide in advance how much you want to deposit daily, weekly, or monthly. Once a limit is set, you won't be able to deposit beyond that amount.
Decide in advance how long each session will last. Once the time is up, the platform will automatically alert you and give you the option to end your session.
Set a threshold for how much you're willing to lose before play stops automatically. This tool helps protect you from chasing losses in the heat of the moment.
If you need a short break, set a cooling-off period of 48 hours up to 30 days. During this time, you won't be able to log in to your account or place any bets.
If you feel gaming is becoming an addiction, choose the long-term self-exclusion option. You can close your account for anywhere from 6 months to permanently.
View a full history of all your gaming activity, deposits, and withdrawals. Analyse your playing patterns and make informed decisions when needed.
Setting limits on l89 y is straightforward. Go to Account Settings, navigate to the "Responsible Gaming" section, and choose the limits that work for you. Limit decreases take effect immediately, while increases require a 72-hour waiting period — a safeguard that protects you from impulsive decisions.
After logging in, click the profile icon in the top right corner and select "Settings".
Click the "Responsible Gaming" tab in the left menu to access all available tools.
Set a deposit limit, session time limit, or loss limit — whichever you need — and confirm it.
A confirmation message will be sent to your registered email as soon as your limits are set.
This is a hypothetical example. Set your own limits based on what works for you.
The first step toward responsible play is an honest look at yourself. If you notice any of the signs below — in yourself or someone you know — take action promptly.
If you notice any of the above signs in yourself, contact the l89 y support team immediately or use the self-exclusion option below.
Answer the questions below honestly. This will help you become more aware of your own gaming habits.
Answer each question honestly. Your responses are entirely private.
If most of your answers fall in the second or third column, please contact the l89 y support team or use the self-exclusion option.
Alongside l89 y's built-in tools, you can reach our support team at any time.
Reach out to our support team any time, day or night. We're here to answer any questions about responsible gaming.
Email us at support@l89y.co. You'll receive a detailed response within 48 hours. Your privacy is fully protected.
Go to your account settings and set your own deposit limits, session times, and loss limits — it only takes a few minutes.
If you feel things are getting out of control, contact our support team immediately — we will close your account right away.
Here you'll find answers to the most frequently asked questions about responsible gaming.