L89 y Privacy Policy — Your Information Is Safe With Us

L89 y collects various types of information to provide you with the best possible service. This information falls into two categories — data you provide directly, and data collected automatically.

Information You Provide: During registration, we collect your full name, date of birth, national ID number, mobile number, email address, and residential address. A photo of your passport or NID may be requested for identity verification (KYC). Your mobile banking number or bank account details are also collected when registering a payment method.

Automatically Collected Information: When you use l89 y, certain technical data is automatically recorded — including your device's IP address, browser type, operating system, page visit duration, and click patterns. This information is used to improve platform performance and prevent fraud.

L89 y uses the data it collects solely for specific, legitimate purposes. We never collect unnecessary information, and data is never used beyond the purpose for which it was gathered.

• Account Management: Your information is used to create, verify, and manage your account.
• Financial transactions: Payment information is used to process deposits, handle withdrawals, and issue bonuses.
• Customer Support: Your contact details are used to resolve issues and provide support.
• Security: Your data is used to detect and prevent fraud and to identify duplicate accounts.
• Responsible Gaming: Gaming history is analyzed to identify signs of gaming addiction and to promote member wellbeing.
• Legal obligations: Your data is used to comply with regulatory requirements and prepare tax-related reports.
• Service Improvement: Usage patterns are analyzed to improve the overall platform experience.

L89 y takes great care when it comes to sharing your personal information with third parties. Your data is not disclosed to anyone except in the specific circumstances outlined below:

• Service partners: Limited data is shared with trusted partners for payment processing, technical support, and game operations. These partners are also bound by our privacy policy.
• Legal obligations: We may be required to disclose information in response to a court order, government directive, or regulatory authority request.
• Fraud prevention: Information may be shared with relevant authorities in connection with investigations into money laundering or other illegal activities.
• Business transfers: If l89 y undergoes a change in business structure — such as a merger or acquisition — your information may be transferred to the new operator, though this Privacy Policy will continue to apply.

When data is shared with third parties, only the minimum necessary information is disclosed. l89 y does not sell your data to third parties and never will.

L89 y uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help enhance your experience.

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent l89 y from functioning properly and could cause login issues.

L89 y employs industry-leading technical and organizational measures to protect your personal information. The key elements of our security framework are outlined below:

• TLS/SSL Encryption: All data transfers are protected with 256-bit AES encryption.
• Two-factor authentication (2FA): OTP-based verification for an added layer of security when accessing your account.
• Firewall protection: Advanced network firewalls protect against cyber attacks.
• Data masking: Sensitive information (such as card numbers) is masked and stored securely within the system.
• Regular backups: Data is backed up regularly and stored on secure servers.
• Access Control: Only authorized personnel can access the data they need, and every access is logged.
• Security audits: Independent third-party experts conduct security audits of our systems at least twice a year.

L89 y believes you should have full control over your own data. That's why we provide you with the following rights:

To exercise any of these rights, email us at support@l89y.co. We will respond to your request within 30 business days. In some cases, requests will be processed after identity verification.

L89 y does not retain your data longer than necessary. Data is generally kept for as long as your account remains active. Even after account closure, certain information may be retained for a specified period:

Once the applicable retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified. If any data must be retained for longer due to legal obligations, you will be notified separately.

L89 y is a platform exclusively for adults aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

Date of birth is verified at registration, and additional identity checks are carried out in suspicious cases. If it comes to light that a minor's data has been collected, that data is deleted immediately and the account is closed.

L89 y may update this privacy policy when necessary — whether due to new legal requirements, the introduction of new services, or the adoption of stronger data protection practices.

You will be notified at your registered email address and informed clearly on the platform before any significant changes take effect. Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.

The date of the latest update will always be displayed at the top of this page. To request a copy of a previous version, please contact us.

If you have any questions, concerns, or requests regarding the Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is ready to address all your queries.

• Email: support@l89y.co
• Live Chat: Click the chat icon at the bottom right of the platform
• Response time: Usually within 24–48 hours