L89 y Terms & Conditions — Your Rights & Responsibilities

L89 y (hereinafter referred to as the "Platform" or "we") is an online gaming service operating for users in Bangladesh and other approved regions. These Terms and Conditions constitute a binding legal agreement between l89 y and its members.

By using l89 y's website, mobile app, or any other platform channel, you are deemed to have accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

L89 y reserves the right to amend these Terms and Conditions at any time. Members will be notified via email or through the platform before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.

To open an account with l89 y, the following conditions must be met:

• Applicants must be 18 years of age or older.
• Each person may hold only one account — multiple accounts from the same device, IP address, or household are not permitted.
• The name, address, phone number, and national ID number provided at registration must be accurate and genuine.
• Citizens of countries where online gaming is prohibited by law are not permitted to use l89 y.
• L89 y may request a copy of your national ID or passport at any time for account verification purposes.

Providing false or inaccurate information at registration may result in account closure and forfeiture of funds at any time. Identity verification (KYC) is mandatory under l89 y's Terms & Conditions.

Keep your password and login credentials strictly confidential. Sharing your account with anyone else is not permitted. If you notice any suspicious activity, contact the l89 y support team immediately.

The following payment methods are available for depositing funds at l89 y. Limits and processing times may vary by method:

Always use the correct reference number and follow the instructions when making a deposit. l89 y will not be held responsible for delays caused by incorrect information, and fund recovery may take additional time. All deposits must come from an account registered in the member's own name — third-party payments are not accepted.

To withdraw funds from l89 y, your account must be fully verified. Withdrawal requests from unverified accounts will not be processed. The key withdrawal conditions are listed below:

• Minimum withdrawal amount is ৳500 BDT.
• Withdrawals can only be processed through the same method used for the original deposit.
• Identity verification (KYC) must be completed before your first withdrawal.
• Daily withdrawal limit is capped at ৳1,00,000 BDT.
• Standard withdrawals are processed within 24 to 72 hours.
• Winnings from bonus funds are subject to wagering requirements before any withdrawal can be made.

L89 y reserves the right to temporarily hold any withdrawal request for security reasons. If fraud is suspected, the withdrawal will remain on hold until the investigation is complete.

Please read and understand these terms before using any bonus or promotional offer from l89 y. By accepting a bonus, you agree to the following conditions:

• Welcome Bonus: A 100% bonus is available on your first deposit. Before withdrawing, you must wager a minimum of 15x the total amount (deposit + bonus).
• Weekly Cashback: You may receive cashback of up to 10% of your net weekly losses, subject to a 5x wagering requirement.
• Reload Bonus: Depositing on specified days may earn you an additional bonus. Terms vary by offer.
• Referral Bonus: When you refer a friend, both parties receive a bonus — provided the referred person makes at least one deposit.

Claiming the same bonus more than once is strictly prohibited. Each bonus applies to one account only. Expired bonus offers cannot be redeemed. l89 y may modify or cancel any bonus offer at any time without prior notice.

All games on l89 y are powered by internationally certified software providers, with outcomes determined by Random Number Generator (RNG) technology. No game result is predetermined, and it is not possible for any party to manipulate the outcome.

• The specific rules for each game are detailed on that game's page.
• If a game is interrupted due to a technical issue, l89 y reserves the right to cancel the round and refund the bet.
• In Live Casino games, the dealer's decision is final.
• If a match is postponed or cancelled in Sports Betting, l89 y's specific policy on the matter will apply.
• If you encounter a system error in any game, please report it to l89 y support.

L89 y regularly has game fairness verified by independent third-party auditors. Summary reports of these audits are available to members upon request. By playing on l89 y, you confirm full acceptance of these gaming rules.

The following activities are strictly prohibited on l89 y. Engaging in any of them will result in immediate account closure and may lead to legal action:

• Operating multiple accounts under the same person's name.
• Using the platform for money laundering or any other form of illegal financial activity.
• Exploiting the bonus system to gain an unfair advantage.
• Hacking, cracking, or exploiting any technical vulnerability.
• Stealing or using another member's account credentials.
• Using bots or automated software to place bets.
• Attempting to manipulate or fix game outcomes.
• Allowing or assisting minors to use an account.

L89 y may temporarily or permanently close an account under the following circumstances:

• Violating the terms and conditions.
• Failing identity verification or providing false information.
• At the member's own request (self-exclusion).
• As directed by regulatory authorities.
• Extended periods of inactivity (more than 12 months).

Before an account is closed, the member will be notified by email with the reason. If the closure is not due to any violation, any remaining balance will be refunded. However, if the account is closed due to a breach of terms, the balance may be forfeited.

Members may close their account at any time by contacting the support team. All pending transactions must be completed before the account is closed.

L89 y believes gaming should be entertainment, not an addiction. The wellbeing and mental health of our members is our top priority, which is why responsible gaming is a core part of the l89 y terms and conditions.

• Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
• Session Limit: Session time limits for continuous play can be set.
• Self-Exclusion: You have the option to temporarily exclude yourself from the platform for a set period.
• Reality Check: Periodic reminders about session duration and spending are sent at regular intervals.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.

If you feel gaming is affecting your daily life, contact the l89 y support team right away. Our trained team is always ready to help. To learn more about responsible gaming, Responsible Gaming Visit the page.

If you have a dispute or complaint regarding l89 y, please follow the steps below:

• Step One: Contact our support team via live chat or email. Most issues are resolved at this stage.
• Step Two: If the support team is unable to resolve your issue, please complete and submit the formal complaint form.
• Step Three: l89 y will provide a written decision within 14 business days of receiving a formal complaint.
• Step Four: If you are unsatisfied with a decision made by l89 y, you may appeal to the licensing regulatory authority.

During a dispute, the member's account will remain active; however, withdrawal of the disputed amount may be temporarily placed on hold. l89 y is committed to resolving all disputes in a fair and transparent manner.

L89 y employs the highest standard of technical measures to protect members' personal data. The key principles of our data protection policy are outlined below:

• All data is secured with 256-bit SSL encryption.
• Member data is never shared with third-party marketing companies.
• Information may be shared with regulatory authorities when required by legal obligation.
• Members may request to view, correct, or delete the personal information they have submitted.
• Payment information is never transmitted to any third party.

For more information, visit our Privacy Policy View the page. l89 y's Privacy Policy forms an integral part of these Terms and Conditions.

L89 y may modify these Terms and Conditions, in part or in full, at any time. Registered members will be notified via email or on the platform at least 7 days before any changes take effect.

Continued use of the platform after updated terms have been published will be considered acceptance of those terms. If you do not agree with any changes, you may request to close your account.

If any part of these terms is found to be legally unenforceable or void, the remaining provisions will continue to apply in full. On any matter relating to these terms, l89 y's decision shall be final, though the dispute resolution process outlined above will always remain applicable.